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IT Support Charges and Plans

PAYG
Hour
$150
PAY AS YOU GO
Support Only When You Need "IT"
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BASIC
MONTHLY
$800
2X The Service Half The Price
Free Consultation
Flexible
per system
$200
Support on a budget
Get full Remote support for only the computers that need it
GO Flexible
Support +
$100
add another device to your plan for only
add another device to your basic support plan
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IT support is usually billed in one of two ways – pay-as-you-go or via monthly contract:

Pay-as-you-go (PAYG) IT support

With a PAYG IT support contract, you’ll be charged each time you request support. This is sometimes called a ‘per incident’ charge. PAYG support is offered on a no-obligation, rolling agreement. PAYG plans start at $150 and during standard working hours and $250 per hr for Holiday, Weekend and emergency support

Monthly IT support contract

With a monthly IT Support Contract,you pay a fixed amount to cover your business’ IT systems.

Contracts are based on a per system package with the basic package starting at $800.00 a month, and covers 5 client computers, IP phones, printers, network devices and one Server, and a total of 10 hours per month in onsite and remote and phone support. services beyond the 10 allotted hours default to the PAYG plan.

Additional plan details can be found here.

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